Kelowna dentist putting on face shield

07 Jul Returning to West Kelowna Dentists While Staying Safe  

We understand that oral health is not only an important part of your daily life, but an essential part too. To ensure your safety, we are taking all the necessary precautions to keep you safe as True Dental in West Kelowna reopens beyond emergency cases. 

Because the coronavirus spreads though airborne transmission (and primarily from people transferring it through their breathchanges have been made not only our office, but all Kelowna and West Kelowna dentists and across BC. Here are some of the things you can expect at your next visit as a result. 

MasksFace Shields, and Barriers  

Although transmission risk has been deemed low in BC by the British Columbia Centre for Disease Control (BCCDC), staff will still wear masks when physical distancing isn’t possible. It’s also no longer been deemed required by the BCCDC for everyone to wear a mask when coming to the office. However, if you feel more comfortable wearing a mask, please do so!

Expect to see a more plainlooking office during your next visit as toys and other objects have been removed. We have also installed plexiglass barriers to keep our receptionists safe and reduce transmission. 

When you go in for your visit, you will be asked to answer a questionnaire about your contact with others and whether you’ve had any COVID-19 symptoms.  

Hand sanitizer used at dental office

Increased Cleaning and Disinfecting of Surfaces 

Because the virus stays on surfaces, West Kelowna dentists are diligently and regularly cleaning to reduce the spread and transmission. As a result, appointments will take longer and dentists have a reduced capacity for the day as a result. We all appreciate your patience with us as we implement these additional safety precautions.  

Hand sanitizer has been placed conveniently around our dental office for people to use. We request that you use the provided hand sanitizer upon entering True Dental. 

Reduced Contact and Distancing 

It’s recommended you avoid being too early for your appointment and only come by yourself or accompanied by a single guardian, parent, or caregiver if required. 

Additionally, if you don’t have an appointment, call ahead or book online, as reducing the number of people in the office is a priority to maintain physical distancing of at least two metres. 

We have rearranged our waiting area at True Dental to accommodate for two metres of physical distancing in seating arrangements. 

Please read our complete safety guidelines to get comprehensive details about everything True Dental will be doing to keep you safe when you come to our office. Your oral health matters to us, but so does keeping you, all our patients, and our staff safe and healthy. 


Rebook or book online or by phone with us today to get your oral health back in top condition!